Advance Couriers pride ourselves on delivering more than just parcels – we provide tailored, reliable logistics support that meets the unique needs of our clients. One such example is our ongoing work with OCM, a specialist in IT asset recovery, who works with a large, well-known UK retail brand.
OCM required a courier service that could respond quickly, operate securely and meet the exacting standards of their national retail client. With strict collection protocols and regular IT upgrades, the client demands precision, traceability and professionalism in every interaction.
That’s where Advance Couriers comes in.
The requirement
OCM needed a local courier partner capable of managing:
- Same-day collections across Worcestershire and the wider UK
- Secure handling of decommissioned IT equipment
- Adherence to the retail client’s strict site procedures
- Traceability and real-time updates
- A flexible fleet with capacity for small items through to large loads
Reliability and professionalism were non-negotiable – especially given the end client’s national footprint and high expectations.
The solution
Advance Couriers stepped in to provide a bespoke courier solution, combining our responsive local service with regional reach. Using our fleet of specialist vehicles and experienced, friendly drivers, we manage scheduled and ad-hoc collections for OCM across the UK.
We work closely with their logistics team to:
- Coordinate same-day collections that align with retail site access requirements
- Ensure all items are securely loaded, transported, and documented
- Provide end-to-end tracking and updates for full traceability
- Represent both OCM and their client professionally on-site
Jack Denton, Logistics Manager at OCM, comments:
“Advance Couriers fit our requirements, and those of our customer, by providing effective and traceable courier services locally and regionally. The team are friendly and professional, whilst delivering affordable and dependable same-day collections.”
Why Advance Couriers?
Our partnership with OCM highlights our strengths as a courier service that’s responsive, professional and adaptable. Here’s why OCM chose – and continues to trust – Advance Couriers:
- Same-Day Courier expertise: Our team responds quickly to urgent collection needs.
- Flexible fleet: Vehicles sized for secure transport of IT hardware and bulk loads.
- Professional drivers: Friendly, security-aware team members who understand complex site logistics.
- Regional reach: Based in Worcestershire, delivering across the Midlands and beyond.
- Custom service approach: We adapt to the specific demands of OCM and their retail client.
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What our customers say
Here’s what our recent clients have said about working with Advance Couriers:
⭐️⭐️⭐️⭐️⭐️ Google Review – May 2025
“Outstanding service from start to finish. Prompt communication and a same-day collection that arrived ahead of schedule. Couldn’t ask for more from a local courier.”
— Lisa H.
⭐️⭐️⭐️⭐️⭐️ Google Review – April 2025
“We’ve used Advance Couriers for several large-item deliveries now and every time they’ve been faultless. Friendly team, excellent vehicles, and reliable service.”
— James P.
⭐️⭐️⭐️⭐️⭐️ Trustpilot Review – May 2025
“We use Advance Couriers regularly for urgent commercial deliveries. They are reliable, always on time, and very professional. Would recommend without hesitation.”
— Mark T.
⭐️⭐️⭐️⭐️⭐️ Trustpilot Review – March 2025
“A very helpful courier service – handled our equipment carefully and delivered everything in great condition. Excellent communication throughout.”
— Susan B.
Results
Through our partnership with OCM, Advance Couriers continues to:
- Meet complex logistics needs for a national retail client
- Deliver flexible courier solutions adapted to strict service requirements
- Enhance the client’s reputation by providing professional, traceable service on their behalf
- Handle IT equipment with the care and security it demands
Our role is not just about moving items from A to B – it’s about being a trusted partner that clients can rely on to support their service delivery.
In June 2025 alone, we were trusted to manage a peak of 191 collections.
Book your local courier today
Looking for a trusted logistics partner for your business? Whether you’re managing sensitive IT collections, large shipments, or time-critical deliveries, Advance Couriers is here to help.
